Do I need the free plugin?
Yes. Pro is an add-on: install SoftVoltAI Voice Agent from WordPress.org first, then Pro. The free plugin keeps working on its own, with nothing locked.
Is there a free trial?
Yes: 3 days of every Pro feature on one website, with no payment details. Start it in My Account > Licences, download Pro and press Connect & Activate; the 3 days start then. n8n templates and AI credits are not part of the trial. One trial per account and per website.
Is it a subscription?
Each payment covers 30 days, and nothing is charged automatically. Renew from My Account > Licences when you want: the same licence key keeps working, so nothing changes on your sites.
Are n8n templates and AI credits included?
No, they are sold separately, so you pay only for what you use. Each n8n template is one payment and yours to keep; Pro imports the ones you bought into your n8n in one click. AI credits are a monthly amount of AI usage; or use your own AI key, which costs nothing extra with us.
How do I switch Pro on?
In WordPress, open AI Voice Agent > Licence and press Connect & Activate. You sign in to this store, pick your licence and come straight back with Pro switched on. You can also paste your licence key.
Can I move my licence to another website?
Yes. Disconnect it from the old site, or remove the site in My Account > Licences, and activate it on the new one.
What happens when my licence ends?
Pro switches off until you renew, and the free plugin keeps answering your visitors. Renew your plan from this store and Pro comes back with everything as you left it.
Which AI model does it use?
The one you choose in the free plugin: a free model, or your own key for DeepSeek, OpenAI, Claude or Gemini. You pay the AI provider directly; we never see your key.
Where are my conversations and leads kept?
In your own WordPress database. Nothing about your visitors is sent to us; the licence check only sends your key, your site address and the Pro version.
How do I pay?
Place the order, then pay by bKash or bank transfer with the details we email you. Your licence key arrives by email and in My Account as soon as the payment is received.